You can cancel any booking through us free of charge until 24h before rental.
To cancel, simply let our service team know within our opening hours.
“Everything was perfect. Fast processing and very friendly.”
“Super service, everything worked flawlessly. No intrusive insurance, top car. Gladly again.”
“Trouble-free and fast handling on the spot directly at Bastia airport. In the time my family was waiting for the suitcases, I was almost done with all the formalities.”
“Fast and friendly handling ,always again on's new, thank you very much. The car was in perfect condition .”
As a rental car broker Auto Escape does not have its own fleet of rental cars, but acts as an intermediary between customers and car rental companies with its own fleet such as Avis, Hertz or Europcar. In this way, the broker can find the best offers and compares between its renowned partners. Auto Escape is now available in 126 countries, including Germany. Auto Escape is currently working with 9000 car rental agencies around the world to offer customers the best deal on car rental.
The rental car broker Auto Escape offers very customer-friendly cancellation options. You have the option of cancelling your rental car until the pick-up date, and you can choose between two options for the refund. On the one hand, you can receive a credit note for the amount of the booking sum that you can redeem with Auto Escape for one year. On the other hand, you can also receive a refund of the booking amount directly, minus a handling fee of 30€. When cancelling a booking, it is important that you take place before the pick-up time on your booking voucher. If it takes place later, you will not receive a refund.
